Promotional messaging on WhatsApp

Official promotions are marketing templates sent to people who asked to hear from you. They are not a broadcast list on the phone, and they are not an upload of a purchased database.

Before the first campaign

  1. Connect the number with the Cloud API quick start or keep the Business app via coexistence. Phone broadcast lists are the wrong tool once you are on the API.
  2. Collect opt-in that names WhatsApp: a checkout box, a web form, or a customer who messaged you and agreed to offers.
  3. Submit a marketing template. Say what the offer is, who it is from, and how to stop. Sample values must be realistic.
  4. Check the messaging limit and start smaller than that cap.

How to send

What gets accounts restricted

Pricing for marketing messages is Meta’s, by country. Read WhatsApp API pricing before you promise a cost per lead internally.

FAQ

Can I promote on the WhatsApp Business app and the API?

Use templates from Best SMS Bulk for bulk offers. Coexistence limits phone broadcast lists. One channel for campaigns keeps quality and opt-outs in one place.

How many promotions per week are safe?

There is no fixed Meta quota for “posts per week.” Quality is the quota. If people block or ignore you, send less, even if the daily unique-customer cap still has room.

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