Omnichannel Inbox Lebanon

Lebanese businesses live on WhatsApp — but sales, support, and SMS still fragment across phones and tools. BSB OneBox is your unified inbox in Lebanon: WhatsApp Business API, SMS, website chat, and AI voice in one multi-agent workspace — from PROXIREACH in Fanar.

Beirut & nationwide
WhatsApp API
SMS Lebanon
Omnichannel unified inbox Lebanon — BSB OneBox for WhatsApp and SMS teams

Why Lebanese teams need a unified inbox

When every customer starts on WhatsApp, a single phone becomes a bottleneck. An omnichannel inbox Lebanon teams can share keeps response times low and history complete across channels.

Combine with WhatsApp marketing Lebanon for campaigns and bulk SMS Lebanon for OTP and fallback.

  • Shared WhatsApp number across Sales, Support & Billing
  • Arabic & English conversations in one queue
  • Local onboarding from Fanar, Matn
  • Official Meta Business Partner WhatsApp path

Unified inbox features for Lebanon

Same BSB OneBox platform used worldwide — configured for Lebanese messaging reality.

Multi-agent WhatsApp

Stop forwarding screenshots — assign chats and measure SLAs.

WhatsApp + SMS together

See SMS and WhatsApp threads in one agent UI.

AI chatbot handoff

Qualify leads 24/7, then route hot chats to humans via AI platform.

Retail & services ready

Ideal for Beirut retail, clinics, hospitality, and banks scaling beyond the free Business app.

Omnichannel inbox Lebanon — FAQ

Who provides an omnichannel unified inbox in Lebanon?

Best SMS Bulk (PROXIREACH S.A.R.L., Fanar) provides BSB OneBox for WhatsApp, SMS, web chat and voice.

Can we manage WhatsApp and SMS in one inbox?

Yes — multi-agent shared inbox with labels, assignment, and chatbot handoff across channels.

Start your Lebanon unified inbox

Local team. Official WhatsApp API. One box for every agent.