Iraqi customers expect fast replies on WhatsApp — often in Arabic. BSB OneBox gives your Baghdad, Erbil, and nationwide teams an omnichannel unified inbox: WhatsApp Business API, SMS, website chat, and AI voice in one shared workspace.
High WhatsApp volume is normal in Iraq. A single Business app phone cannot scale sales and support. An Omnichannel Inbox Iraq teams share keeps quality high as you grow.
Pair with WhatsApp Marketing Iraq, the Arabic WhatsApp API Iraq page, and SMS Iraq.
Same worldwide platform — tuned for Iraq’s WhatsApp-first customer journey.
Assign chats across shifts and cities without losing the thread.
Run marketing templates, then handle replies in the same unified inbox.
Automate FAQs and hand off to humans via the AI platform.
OTP and alerts via SMS Iraq next to chat.
Yes — BSB OneBox consolidates WhatsApp Business API, SMS, web chat and AI voice with multi-agent assignment.
Yes — see WhatsApp Business API Iraq (Arabic) and English WhatsApp Marketing Iraq.
Official WhatsApp API. Multi-agent OneBox. Arabic-friendly workflows.