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🚀 New Update: Faster & more user-friendly chat interface with improved annotations, carousel templates with dual buttons, a much smarter AI chatbot supporting text, voice 🎙️ & image 🖼️ processing, plus enhanced analytics for better insights 📊
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Messages Templates
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Marketing Templates
Utility Templates
Authentication Templates
Template Name *
Carousel
Unique name for your template (no spaces, use underscores). If this is a carousel template, make sure to include the word 'carousel' in the template name.
Language *
English (US)
English (UK)
Arabic
Spanish
French
German
Italian
Portuguese
Hindi
Chinese
Header Type
Text
Image
Video
Document
Header Sample Media *
Upload sample media for header (Max 5MB)
Message Body *
Use {{1}}, {{2}}, etc. for personalization variables
0 / 1024 characters
Variable Examples
Comma-separated examples for each variable
Footer Text
Optional footer text (max 60 characters)
Buttons
Select Button Type
URL
Phone Number
Quick Reply
Add Button
Maximum 3 buttons allowed
Enable Carousel (Multiple Media Items)
Carousel Items
Carousel Template:
Upload multiple images or videos to create a carousel. Each item can have its own text and button.
Media File *
Click to upload or drag & drop
Images or videos only
Item Text
Button 1
No Button
URL Button
Quick Reply
Phone Number
Button 2
(optional)
No Button
URL Button
Quick Reply
Phone Number
Add Carousel Item
Maximum 10 carousel items
Utility Templates:
For transactional messages like order confirmations, shipping updates, and account notifications.
Template Name *
Carousel
Unique name for your template (no spaces, use underscores). If this is a carousel template, make sure to include the word 'carousel' in the template name.
Language *
English (US)
English (UK)
Arabic
Spanish
French
German
Italian
Portuguese
Hindi
Chinese
Header Type
Text
Image
Video
Document
Header Sample Media *
Upload sample media for header (Max 5MB)
Message Body *
Use {{1}}, {{2}}, etc. for personalization variables
0 / 1024 characters
Variable Examples
Comma-separated examples for each variable
Footer Text
Optional footer text (max 60 characters)
Buttons
Select Button Type
URL
Phone Number
Quick Reply
Add Button
Maximum 3 buttons allowed
Enable Carousel (Multiple Media Items)
Carousel Items
Carousel Template:
Upload multiple images or videos to create a carousel. Each item can have its own text and button.
Media File *
Click to upload or drag & drop
Images or videos only
Item Text
Button 1
No Button
URL Button
Quick Reply
Phone Number
Button 2
(optional)
No Button
URL Button
Quick Reply
Phone Number
Add Carousel Item
Maximum 10 carousel items
Authentication Templates:
Uses a fixed, secure message for OTP/verification codes. Copy Code button will be automatically added.
WhatsApp Authentication Template Rules:
Uses a fixed, secure message template
Includes exactly one variable:
{{1}}
for the verification code
Message is pre-approved for security compliance
No promotional content allowed
Copy Code button added automatically
Fixed Message:
"{{1}} is your verification code. For your security, do not share this code."
Template Name *
Unique name for your template (no spaces, use underscores)
Language *
English (US)
English (UK)
Arabic
Spanish
French
German
Italian
Portuguese
Hindi
Chinese
Header Type
Text
Image
Video
Document
Header Sample Media *
Upload sample media for header (Max 5MB)
Message Body *
Fixed Authentication Message:
"{{1}} is your verification code. For your security, do not share this code."
This message is fixed for security compliance. The {{1}} variable will be replaced with the actual verification code.
Variable Examples
Example verification code for the {{1}} variable
Footer Text
Optional footer text (max 60 characters)
Note:
Copy Code button will be automatically added to authentication templates for OTP functionality.
